Frequently Asked Questions

How long does Delivery take?
Usually overnight but sometimes 2 days within New Zealand. International orders can take 2 weeks. Once your order is dispatched we will email you a tracking number and invoice. We are very experienced at shipping and do all we can to get you your items as quick as possible

How do I contact you guys?
We can be contacted by phone 0800 773 766 during business hours or email admin@supps.nz any time.

Where are the capsules made?
All our products are made in Christchurch New Zealand, by EVERYDAY HEALTH LTD. Using latest technology in state of the art pharmaceutical equipment, which is GMP certified, and used by fully trained staff. Both the manufacturing felicity and warehousing is registered with the Ministry of Primary Industries, and is certified 100% compliant with food safety standards, in all aspects of the company; Manufacturing, warehousing and distribution.

Where are the ingredients sourced from?
Where we can we use NZ grown ingredients, however due to the exotic nature of the plants used in the majority of our our formulations, many of our ingredients are sourced internationally. Including China, India, Indonesia, Brazil, and North America. We only use the highest quality GMP manufactured products, sourced from reputable and accredited companies.

Are orders shipped discreetly?
Yes they are! All orders are sent in an unmarked plain packaging with no indication whatsoever of it‘s contents. All products are labelled as health supplements.

How do I pay?
We accept Credit/Debit Cards, Afterpay and Bank transfer. When you checkout you will be offered our supported payment options for your jurisdiction.

Do you have a money back guarantee?
If in the unlikely event you are not 100% satisfied with the results of any of our products you may return them within 60 days of purchase, and we will cheerfully issue a full refund (less any shipping fees) on any number of unopened bottles and up to one opened bottle, even if its completely empty! Please contact us for return instructions.

What name will appear on my credit card statement?
You will receive an email containing this information after your card has been charged. (The billing descriptor will not reference the name of these pills or anything inappropriate.)